If you are a Verizon customer in the US and you have taken Verizon’s postpaid service between 2016 and 2023, then there is a big news for you. Under a legal settlement (Class Action Settlement), Verizon company is now going to return an amount of $100 million (about Rs 830 crore) to its customers. This money will be given to those customers from whom the company had taken hidden additional charges (Administrative Charges), which were not informed earlier.
Now let’s understand this whole news in detail and in easy language so that you can know whether you are a part of this Verizon Settlement or not, and if yes, then how and how much amount can be received.
Verizon Class Action Settlement 2025: What is this matter after all?
Verizon is one of the largest telecom companies in America. It provides mobile, internet and phone services. But from 2016 to 2023, the company started adding a fee called “Administrative Charge” or “Telecom Recovery Fee” to the bills of its postpaid customers.
Customers allege that when they took a plan or started the service, no clear information was given about these additional charges. That is, these charges were added secretly or without prior notice, which put unnecessary financial burden on the customers.
After this, customers took legal action (class action lawsuit) against Verizon. In this case, the company was accused of misleading customers by hiding the actual price of the service and doing unfair billing to them.
What did Verizon respond?

Verizon did not admit that it had done anything wrong, but still decided to settle for $100 million. This is a common process for telecom companies when they want to settle matters out of court and avoid a long legal battle.
Under this settlement, Verizon will refund the amount to its affected customers, and its aim is to provide financial relief to the customers and ensure transparency in the future.
Who are eligible for this Settlement?
Now the question arises – are you a part of this Verizon Settlement? Read the eligibility criteria given below carefully:
- You must have been a postpaid customer of Verizon Wireless.
- That is, you must have taken a plan in which you get a bill every month.
- You must have taken the service between April 1, 2016 and November 8, 2023.
If you have used a postpaid plan of Verizon between these dates and Administrative Charges were added to that bill, then you may be eligible for this Settlement.
- You must have the bill of that time.
- Keep your old Verizon bills safe, as it may be required as evidence.
- You must have submitted the claim before April 15, 2025.
- It is necessary to apply before the last date.
Example: Suppose you used Verizon’s postpaid mobile plan from 2018 to 2020, and an administrative charge of $1 or $2 was added to your bill every month – then you may be eligible to get money from this settlement.
How to apply for Verizon Settlement?
Now let’s talk about the application process. Verizon has given customers two ways to claim this settlement – online and through email.
Online process:
- If you are eligible, you will get a claim ID and confirmation number through mail or email.
- Visit the Verizon Settlement website.
- Carefully fill the form given on the website and submit it.
- You will get the application receipt or confirmation email.
Apply by Email:
- Download the claim form from the website.
- Fill the form carefully, enter your information correctly.
- Send your documents and form to the given email address.
Note: If you have applied online, do not apply again by mail. Choose the same medium.
How much amount can you get?
Now the most important question – how much money will you get?
Under this settlement, customers can get an amount ranging from $15 to $100. Let us understand this through examples:
Base Amount – All eligible customers will be given a minimum of $15.
Additional Payment per Month – For every month in which you were charged Administrative Charge, $1 will be added.
Maximum Limit – No customer can get more than $100.
Example:
If you used Verizon service for 24 months and were charged an additional $1 per month, you could get:
$15 (base amount) + 24 x $1 = $39
If you used Verizon service for 100 months, the maximum amount you would still get is $100.
Why is the Verizon Settlement amount so low?
You might be wondering that if Verizon is paying $100 million, why are customers getting so little money?
The reason for this is:
- About 5.2 million people applied for this claim.
- According to the law, $33.3 million in lawyers’ fees and other administrative expenses were deducted before the settlement amount.
- The remaining amount was divided among all eligible customers according to their loss per person.
- So many people only got $2 to $15.
How and when will you receive the money?
If you have successfully filled out the claim form and are found eligible, the payment process will begin on January 6, 2025 (after court approval).
You can get the payment in the following ways:
- Virtual prepaid card
- By mail as a check
- Zelle
- Venmo
- PayPal
While applying, you have to choose the mode through which you want to receive payment.
Final Words
Verizon Settlement 2025 is an opportunity where you can get back some part of the excess amount you paid. Even though the amount is not much, it is a necessary step towards a fair and transparent system.
If you have taken Verizon’s postpaid services between 2016 and 2023, then without delay visit the official website and submit your claim.
Caution: Beware of any fraud website or link. Apply only on the official website.
Would you like to know which other class action settlements are currently going on in the US, which you can take advantage of?
FAQs
Q1. What is the $100 million Verizon class action settlement about?
A: The settlement is related to a class action lawsuit alleging that Verizon overcharged customers with unauthorized fees. Verizon has agreed to pay $100 million to affected customers without admitting wrongdoing.
Q2. Who is eligible for the Verizon settlement payout?
A: Customers who used Verizon postpaid or prepaid wireless services and were charged certain administrative or billing-related fees between a specific period may be eligible. Exact eligibility depends on the final terms of the settlement.
Q3. How much money can I expect to receive?
A: The amount will vary based on how many people file valid claims. Eligible customers could receive anywhere from a few dollars up to $100 or more depending on usage and charges.
Q4. Do I need to file a claim to receive the settlement payment?
A: Yes, in most cases, eligible individuals need to file a claim through the official settlement website. Automatic payments may be sent only to certain customers depending on records.
Q5. When will the Verizon settlement payments be issued?
A: Payments are expected to be issued after final court approval, which may take place in mid to late 2025. Processing typically takes several weeks to a few months afterward.